WE PROVIDE YOUR BUSINESS WITH A COMPLETE I.T. SOLUTION

diEpic offers a remotely operated IT department for small and medium businesses. You’ll get your own IT director, high-quality support from our help desk, and access to a team of experts – all at a fraction of the cost of building out your own.

WE PROVIDE YOUR BUSINESS WITH A COMPLETE I.T. SOLUTION

diEpic offers a remotely operated IT department for small and medium businesses. You’ll get your own IT director, high-quality support from our help desk, and access to a team of experts – all at a fraction of the cost of building out your own.

STRATEGY…

1. SITE SURVEY

We start by inspecting your network and providing you with a comprehensive service proposal, based on your needs.

3. MONITOR & MAINTAIN

We install our remote support software and take over responsibility for managing your technical infrastructure.

2. OPTIMIZE

We thoroughly clean up and document your computer network so that we can manage and support it efficiently.

STRATEGY…

1. SITE SURVEY

We start by inspecting your network and providing you with a comprehensive service proposal, based on your needs.

2. OPTIMIZE

We thoroughly clean up and document your computer network so that we can manage and support it efficiently.

3. MONITOR & MAINTAIN

We install our remote support software and take over responsibility for managing your technical infrastructure.

Benefits – Your Experience…

1. SUPERIOR SUPPORT

We install our remote support software and take over responsibility for managing your computer infrastructure.

2. REDUCED DOWNTIME

On-call support companies maximize their profit when things break. In contrast, preventing issues from occurring is key to the success of our business model.

3. IMPROVED PRODUCTIVITY

We’ll help you make your business more competitive and efficient by using technology the right way.

Benefits – Your Experience…

1. SUPERIOR SUPPORT

We install our remote support software and take over responsibility for managing your computer infrastructure.

2. REDUCED DOWNTIME

On-call support companies maximize their profit when things break. In contrast, preventing issues from occurring is key to the success of our business model.

3. IMPROVED PRODUCTIVITY

We’ll help you make your business more competitive and efficient by using technology the right way.

4. BURDEN RELIEF

Who has access to your confidential documents? Are your backups even working? What happens in case of fire or natural disaster? We worry in your place.

5. AFFORDABLE EXPERTISE

By sharing our team of experts, you get your own IT department at a fraction of the cost of hiring internal resources, and gain access to higher levels of expertise.

Benefits – What’s Included…

1. FAST SUPPORT

Your employees will gain access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly addressed by one of our experts.

2. SINGLE POINT OF SERVICE

Does dealing with your internet and software vendors feel like an unpleasant game of ping pong? At diEpic, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.

4. BURDEN RELIEF

Who has access to your confidential documents? Are your backups even working? What happens in case of fire or natural disaster? We worry in your place.

5. AFFORDABLE EXPERTISE

By sharing our team of experts, you get your own IT department at a fraction of the cost of hiring internal resources, and gain access to higher levels of expertise.

Benefits – What’s Included…

1. FAST SUPPORT

Your employees will gain access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly addressed by one of our experts.

2. SINGLE POINT OF SERVICE

Does dealing with your internet and software vendors feel like an unpleasant game of ping pong? At diEpic, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.

3. YOUR OWN IT DIRECTOR

Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases, and special projects.

3. YOUR OWN IT DIRECTOR

Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases, and special projects.

4. 24/7 MONITORING

We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.

5. PROACTIVE MAINTENANCE

We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.

6. INTEGRATED SECURITY

We manage your Anti-spam, VPN, Antivirus, Firewalls and WiFi to keep your network secure without getting in your way.

4. 24/7 MONITORING

We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.

5. PROACTIVE MAINTENANCE

We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.

6. INTEGRATED SECURITY

We manage your Anti-spam, VPN, Antivirus, Firewalls and WiFi to keep your network secure without getting in your way.

7. COMPREHENSIVE BACKUPS

We implement and manage a complete backup and disaster recovery solution with multiple levels of redundancy to prevent you from losing important data.

7. COMPREHENSIVE BACKUPS

We implement and manage a complete backup and disaster recovery solution with multiple levels of redundancy to prevent you from losing important data.

8. DOCUMENTATION AND ASSET MANAGEMENT

We’ll maintain up-to-date documentation of your network, as well as an inventory of your systems and licenses.

9. PROJECT MANAGEMENT

Our team of experts are at your disposal to plan and execute your projects – big or small.

10. COMPLIANCE ADVISEMENT

If you are in an industry (such as healthcare) where information compliance can not be ignored, we can provide the necessary guidance and solutions.

8. DOCUMENTATION AND ASSET MANAGEMENT

We’ll maintain up-to-date documentation of your network, as well as an inventory of your systems and licenses.

9. PROJECT MANAGEMENT

Our team of experts are at your disposal to plan and execute your projects – big or small.

10. COMPLIANCE ADVISEMENT

If you are in an industry (such as healthcare) where information compliance can not be ignored, we can provide the necessary guidance and solutions.

Options…

1. Software Development

If you need a software solution for which there are no products or for which existing products are not sufficient, we can design and develop custom software to your specifications.

2. WEBSITE DEVELOPMENT

We can design and development a unique website to provide you a professional presence on the internet.

3. CO-MANAGED IT SERVICES

We can complement you existing IT team by providing governance, help desk, system administration, monitoring, and project consulting.

4. VOIP PHONE SYSTEMS

Voice over IP phone solutions have quickly gaining in popularity due to their flexibility and cost savings when compared to traditional telephone solutions. We can provide a VOIP solution, tailored to your needs.

Options…

1. SOFTWARE DEVELOPMENT

If you need a software solution for which there are no products or for which existing products are not sufficient, we can design and develop custom software to your specifications.

2. WEBSITE DEVELOPMENT

We can design and development a unique website to provide you a professional presence on the internet.

3. CO-MANAGED IT SERVICES

We can complement you existing IT team by providing governance, help desk, system administration, monitoring, and project consulting.

4. VOIP PHONE SYSTEMS

Voice over IP phone solutions have quickly gaining in popularity due to their flexibility and cost savings when compared to traditional telephone solutions. We can provide a VOIP solution, tailored to your needs.

5. CLOUD BACKUPS

Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire, and natural disasters.

6. CLOUD EMAILS

We provide commercial email services, that feature contact management, calendar sharing, mobile device sync, and more.

7. WEB HOSTING AND DOMAIN MANAGEMENT

We can host your website and manage your domains and DNS services. We designed our high-performance hosting services for our managed customers, such that it includes sysadmin-level support.

8. ADVANCED WEB HOSTING

If your website or web application is an integral part of your business, traditional web hosting might not be enough. For advanced hosting needs, we can provide a scalable, high-performance, and high-availability hosting solution.

5. CLOUD BACKUPS

Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire, and natural disasters.

6. CLOUD EMAILS

We provide commercial email services, that feature contact management, calendar sharing, mobile device sync, and more.

7. WEB HOSTING AND DOMAIN MANAGEMENT

We can host your website and manage your domains and DNS services. We designed our high-performance hosting services for our managed customers, such that it includes sysadmin-level support.

8. ADVANCED WEB HOSTING

If your website or web application is an integral part of your business, traditional web hosting might not be enough. For advanced hosting needs, we can provide a scalable, high-performance, and high-availability hosting solution.

Pricing Estimator

This tool is designed to provide an estimate for companies with up to 50 users and computers. Please contact us for pricing if your company exceeds one of these thresholds.

Please be advised that this tool is to only provide an estimate, and as such, ultimate pricing will be contingent on a site survey and reflected in a final proposal.

Number of users?
Number of computers?
Number of servers?
Options:
Included:
Approximately

per Month

Pricing Estimator

This tool is designed to provide an estimate for companies with up to 50 users and computers. Please contact us for pricing if your company exceeds one of these thresholds.

Please be advised that this tool is to only provide an estimate, and as such, ultimate pricing will be contingent on a site survey and reflected in a final proposal.

Number of users?
Number of computers?
Number of servers?
Options:
Included:
Approximately

per Month

GET STARTED

(405) 253-0181, Option 2
info@diepic.com

Downtown OKC Office
101 Park Avenue
Suite 470
Oklahoma City, OK 73102

Mailing Address
PO Box 94177
Oklahoma City, OK 73143

SUPPORT FOR EXISTING CLIENTS

(405) 212-5566
support@diepic.com

Standard help desk hours are M-F, 8:00AM to 5:00PM CST.
Emergency response support is available after hours.

Interact with active tickets and view ticket history:
Help Center

GET STARTED

(405) 253-0181, Option 2
info@diepic.com

Downtown OKC Office
101 Park Avenue
Suite 470
Oklahoma City, OK 73102

Mailing Address
PO Box 94177
Oklahoma City, OK 73143

SUPPORT FOR EXISTING CLIENTS

(405) 212-5566
support@diepic.com

Standard help desk hours are M-F, 8:00AM to 5:00PM CST.
Emergency response support is available after hours.

Interact with active tickets and view ticket history:
Help Center